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Goldman Sachs is partnering with artificial intelligence startup Anthropic to develop AI-powered agents designed to automate various internal operations, according to a report from CNBC on Friday. The Wall Street bank’s chief information officer confirmed the collaboration, which has been underway for approximately six months with Anthropic engineers working directly alongside Goldman’s teams.
Marco Argenti, Goldman Sachs’ chief information officer, told CNBC that the autonomous agents are being designed to handle tasks including trade and transaction accounting, client due diligence, and onboarding processes. Goldman Sachs confirmed the accuracy of the report when contacted.
AI-Powered Agents to Transform Banking Operations
The collaboration represents a significant step in the financial services industry’s adoption of advanced artificial intelligence technologies. Anthropic, known for its Claude AI model, is actively pursuing business deals through products like Claude Cowork, which aims to execute computer tasks traditionally performed by white-collar workers.
Goldman Sachs engineers have been working closely with Anthropic’s technical staff embedded within their teams to build these AI-powered agents. The partnership focuses on creating autonomous systems capable of handling complex banking operations that currently require substantial human oversight and time investment.
Expected Impact on Operational Efficiency
According to Argenti’s comments to CNBC, the technology is expected to significantly reduce the time required to complete core operational processes at the bank. However, Goldman Sachs is still in the early stages of developing these agents based on Anthropic’s Claude model.
The deployment of AI agents in financial services could mark a transformative shift in how major banks handle routine but critical functions. Trade accounting, transaction processing, and client onboarding typically involve time-consuming manual reviews and verification processes that could benefit from automation.
Broader Industry Implications
Additionally, this partnership reflects the growing competition among major financial institutions to integrate cutting-edge AI capabilities into their operations. As banks seek to improve efficiency and reduce operational costs, autonomous AI agents represent an increasingly attractive solution for handling repetitive tasks.
Meanwhile, Anthropic’s push into enterprise markets with products like Claude Cowork demonstrates the startup’s strategy to compete with other AI providers in the corporate sector. The collaboration with a prestigious institution like Goldman Sachs could serve as a valuable case study for attracting other financial services clients.
The use of AI-powered automation in banking also raises questions about workforce implications and the future role of human employees in operational functions. Nevertheless, banks have emphasized that AI technologies are intended to augment rather than replace human decision-making, particularly in areas requiring judgment and client interaction.
Timeline and Next Steps for Goldman Sachs AI Implementation
In contrast to many technology announcements that provide specific launch dates, Argenti told CNBC that Goldman Sachs plans to launch the AI agents soon but did not provide a specific timeline. The bank’s cautious approach likely reflects the need for thorough testing and regulatory considerations before deploying autonomous agents in critical financial operations.
The exact timeline for the full deployment of these AI-powered agents remains uncertain. Authorities and industry observers will be watching closely to see how Goldman Sachs navigates the regulatory landscape and whether the partnership delivers the anticipated efficiency gains in operational processes.
